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Wednesday, July 26, 2017
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Viewpoint: Why Do Heather and Karlie Just Keep Talking?
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I just got a call from my good friend Heather at my dealer processing department. She said the warranty on my car was just about to run out and it might be my last chance to accept a generous offer they had for me on renewing my warranty.

Heather must have been new because every time I tried to ask her a question she just kept on talking. I guess she didnít want to forget to tell me any of the important information she had for me.

Finally she stopped talking and I asked a question but she mostly ignored it and said if I pressed any button on my key pad she would send me to a qualified technician to help me complete the process.

She said any button would work but I lost her when I hit that little picture of a red telephone toward the bottom of my cell phone screen. I think the warranty I have on our newest car is still good and Iím pretty sure I didnít have one on the other car but I have to admit I am a little worried because it was my last chance and I donít think Heather will call back.

Moments later Karlie called and said the health insurance quote I had asked for was ready. Like Heather, Karlie must have been a little insecure because she wouldnít let me get a word in edgewise. I read recently that women speak an average of 20,000 words a day and men only about 7,000 and I believe it. Karlie and Heather just kept talking and talking.

I told Karlie (finally!) that there must have been some mistake because I have health insurance and it was very affordable and of course in order to be very affordable it didnít cover much of anything but I was good.

You know what she did? Yep, she wanted to connect me to someone who could give me a quote and they just needed a little more information. H-m-m-m-m, first she told me the quote was ready now she was backtracking and needed a little more info? I hung up while I was waiting for the expert.

The average person gets 8 cell phone calls every day. If you multiply that times the number of cell phone users that becomes 6 billion cell phone calls a day just in the United States. In addition 18-24 year olds send and receive an average of 128 texts per day. Other age groups get and send about half that number.

I also got a phone call from my daughter, Amber today. Unlike Heather and Karlie she let me talk. Although Iím not sure she was listening all the time either. In the background the four-year old and the two-year old were having a disagreement over the eventual fate of a cheese stick. The six month old baby was trying to let mom know her diaper needed attention.

But, by the end of the conversation we were all meeting for a baseball game this evening (Tuesday). Son-in-law, daughter, wife, three grandchildren and me. Iíll probably put the phone on mute when I am with them all. I can talk to Heather and Karlie anytime.


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including Colorado City, Rye, San Isabel, Beulah and Hatchet Ranch.

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