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Terry, I would have to wholeheartedly agree with your latest editorial. I work at a local establishment where the perceived entitlement of individuals amazes me every day. One of those areas has to do with service dogs and the abuse of the ADA law. I was recently told, on two separate occasions, that the task performed by the service dog being brought in was “personal protection” and “helps me with road rage”! And, both of these individuals were seriously upset when I told them their dogs were not allowed in the establishment. I’m sorry to say that you will not be receiving gift certificates here, as we do our best to allow only ‘real’ service dogs in!

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